Privacy and Data Policy

Welcome to Kingia's Privacy Policy. This page explains how we collect, use and protect personal information when you register, play or otherwise interact with our services. We respect your privacy and set out below the types of data we process, how we use it, and the choices available to you.

Types of data we collect

We collect information that helps us operate accounts, process payments and provide support. This includes personal data you provide directly, technical data from your device, and transaction details from your activity on the site.

Personal data

Personal data includes name, date of birth, postal address, email address, telephone number and identity documents submitted for verification. We also collect any information you provide when contacting customer support or completing verification checks.

Technical data

Technical data covers IP address, device and browser type, operating system, cookie identifiers and location data inferred from your connection. We use this data to maintain site security, improve site performance and detect fraud or account sharing.

Transactional data

Transactional data includes deposits, withdrawals, bets, game history, payment method details and any communications about transactions. We keep records of your account activity to comply with our operational and regulatory obligations and to resolve disputes.

How we use information

We use your data to create and manage your account, process payments, provide customer service, detect and prevent fraud, comply with legal obligations and to improve our services. Where required, we may use data for responsible gambling checks and to respond to regulatory requests.

Data protection practices

We take reasonable technical and organisational measures to protect data against unauthorised access, alteration, disclosure or destruction. Access to personal data is restricted to authorised staff and service providers who need it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to provide core site functions, remember preferences and measure performance. Some cookies are essential for security and authentication, while others are used for analytics and to personalise content. You can manage cookie settings in your browser or through our cookie tool where available.

User rights

Under applicable data protection law you may have rights to access, correct, restrict or delete your personal data, and to object to or request portability of certain information. You may also withdraw consent where processing is based on consent.

Access, correction and deletion

To access, update or delete your data, contact our support team. We will verify your identity before responding. Certain information may be retained where required for record-keeping, dispute resolution, fraud prevention or legal compliance.

Information sharing and third parties

We may share personal data with payment processors, identity verification providers, fraud prevention agencies, analytics providers and regulatory authorities where necessary. We require third parties to keep your data secure and to use it only for the purposes we specify.

Privacy policy updates

We may update this policy from time to time. Significant changes will be posted on this page with an updated effective date. For questions about this policy, please contact [email protected].